Retire MobileIron Managed Devices when Active Directory Accounts are Disabled

Problem When a user account is disabled in Active Directory, the corresponding device(s) should also be retired.  Currently, there is no method that allows this from the MobileIron platform directly.  This can be accomplished using MobileIron Assemble. Background Management of an organization’s resources should be as easy as possible to avoid confusion, overlooking a step, […]

MobileIron Wireless Configuration for Certificate Authentication Troubleshooting Topics

Problem Setting up certificate based authentication can be extremely difficult and frustrating.  It is great when it works, but getting to that point can be a slow and painful process if inexperienced with implementation and general knowledge of certificates.  This document is meant to serve as a guide for troubleshooting the “simple” things that seem […]

MapQuest Maps Not Showing in MobileIron Locate Feature

Problem When attempting to locate a device using the MobileIron locate feature, the pop-up window appears, but nothing happens past that point and the browser needs to be refreshed in order to “reset” the web page to continue navigating the MobileIron console. Background This issue doesn’t present itself with an error message, and the browser […]

MobileIron SCEP Configuration Settings Defined

Option Description Name Enter text that identifies this group of SCEP settings Description Enter additional text that clarifies the purpose of this group of SCEP settings Enable Proxy Select Enable Proxy. The following proxy options are available: Cache locally generated keys—leaves the certificate in the VSP certificate store for reuse. User Certificate—User-based certificates are used […]